Development of Fact Sheets for Tools under Science of Delivery


  • Under the Science of Delivery initiative, The World Bank engaged VHS to document a set of 13 proven tools widely applied by the HIV/AIDS program in India for overcoming service delivery bottlenecks

  • Science of Delivery is an evidence driven rigorous process that seeks to understand what works, under what conditions, why and how

  • Moves beyond understanding what projects deliver to demonstrating how projects are delivered

  • Provides access to an evidence based set of approaches, tools, methodologies and operational knowledge evolved during project implementation

  • Aims to strengthen the global response to HIV through knowledge transfer and adaptation of tools in local context


  • Document one page fact sheets for 13 tools used by the national HIV program in India supported with embedded links to reference materials, using a prescribed template

  • Develop an institutional repository of fact sheets and reference materials for tools widely used in the HIV program

  • Demonstrate a prototype for global replication

  • Encourage local adaptation of proven tools to overcome delivery bottlenecks


Selection of tools

  • Reviewed set of tools successfully and widely applied by the HIV program in India

  • Short-listed 13 tools with a proven record of application under varying conditions

Literature review

  • Conducted desk review of materials related to each tool

  • Collated relevant reference materials as supportive evidence of practice and to demonstrate application in local context

Compilation of fact sheets

  • Undertook a rigorous process for compiling fact sheets through several iterations

  • Embedded links to reference materials within each fact sheet


(Internal task team and external reference group)
  • Brainstormed ideas, reviewed drafts and scrutinized materials with internal team

  • Finalized fact sheets through internal reviews and validation by external reference group